News & Insights

Industry analysis, company updates, and expert perspectives on automotive claims, vehicle technology, and the repair sector.

technologyFeatured

Project X-Ray: Seeing the Risk Beyond the Photograph

Supplementary parts stop repairs, delay orders, extend hire and increase claim costs. Project X-Ray uses millions of lines of accident report data to predict hidden damage, supplementary costs and likely missing parts before the vehicle reaches the bodyshop.

Nik Ellis28 October 2026

Read article

Recent Articles

industry-news

The Industry Celebrates a Fantastic Evening at The CHO Networking Dinner 2026

An evening of industry connections, competitive racing and some rather questionable singing made this year's CHO Networking Dinner one to remember.

Becca Guthrie20 October 2026

industry-news

Laird x Nationwide Accident Hire pilot cuts Total Loss Valuation Disputes by almost 75%

Early results from a pilot between Laird and Nationwide Accident Hire demonstrate a significant reduction in total loss valuation disputes, with 95% of responding customers either accepting their original valuation or having it independently upheld following review.

Lee Baty19 October 2026

industry-news

ADAS: Repair, Calibration and Compliance

ADAS is adding complexity to accident repair, but some of the most expensive problems arise when its implications are identified too late. We've looked at the latest developments in calibration, diagnostics and repair methodology, and why getting the assessment right at the outset is important...

Laird Assessors13 October 2026

expert-insight

CHO x Laird Image Fraud Webinar debrief

AI can turn genuine vehicle damage into a far more expensive-looking impact. Our CHO webinar explored the practical red flags, why original images matter and when digital analysis or a physical inspection should follow.

Nik Ellis12 October 2026

industry-news

Laird Assessors Named Finalist at the 2026 Personal Injury Awards

We're delighted to announce that Laird Assessors has been named a finalist in the Supporting the Industry Award category at the 2026 Personal Injury Awards, taking place in Manchester on 26th November.

Laird Assessors9 October 2026

industry-news

A Fair Valuation Should Be Easy to Explain

Disputed vehicle valuations cost time and money. Laird's AI-powered assistant helps drivers understand their vehicle's value through real market comparisons, reducing unnecessary disputes and easing the burden on claims teams.

Nik Ellis9 October 2026

industry-news

Nik Ellis returns as Judge at the Insurance Times Awards

We're proud to see Nik Ellis invited to join the judging panel for the Insurance Times Awards 2026. Following his involvement with last year’s Tech & Innovation Awards, Nik looks forward to a broader view of the people, ideas and businesses shaping the future of insurance.

Laird Assessors6 October 2026

technology

AI in Vehicle Damage: Are We Debating Yesterday’s Problems?

Are some of the concerns around automotive AI already out of date? We challenge the arguments around model drift, ageing data and continuous human intervention, and look at how modern AI architecture is already addressing them.

Swiftcase6 October 2026

industry-news

Robots Have Built Cars for 50 Years. When Will They Start Repairing Them?

Robots have built cars for 50 years, but when will they repair them? We explore how AI and robotics could reshape MET, panel, paint and calibration, with technicians moving towards diagnosis, supervision and final approval.

Nik Ellis5 October 2026

industry-news

Laird to Sponsor the 2026 Personal Injury Awards

Laird joins the Personal Injury Awards 2026 as a Sponsor

Laird Assessors1 October 2026

technology

Project X-Ray, the Hidden Damage Detector, gets a Major Upgrade

Project X-Ray has now analysed 250,000 accident damage reports. The latest upgrade strengthens its ability to predict latent damage risk, likely supplementary costs and estimate anomalies, while making it easier to connect with visual intelligence and estimating platforms.

Nik Ellis30 September 2026

industry-news

CHO and Laird Join Forces for AI Image Fraud Webinar

Laird joins The CHO for a webinar on the growing threat of AI-generated and manipulated vehicle damage images—and how motor claims businesses can strengthen detection. Thursday 8 October, 1pm.

Nik Ellis30 September 2026

industry-news

When a Driverless Car Crashes, Who Is Liable?

As driverless cars edge closer to UK roads, an important insurance question follows: who pays when nobody was driving? We look at the emerging liability framework, the evidence insurers will need, and the continuing role of independent vehicle engineering.

Nik Ellis28 September 2026

industry-news

The Hidden Map In Britain’s A-roads

Britain’s A-road numbers aren’t random. Discover how the A1–A9 divide Great Britain into geographical zones, why roads such as the A455 begin with a particular digit, and how the system forms a hidden map few drivers realise exists.

Laird Assessors26 September 2026

expert-insight

The HPI-Clear Total Loss

An “HPI clear” result does not prove that a vehicle has never been damaged. Vehicle database checks are valuable, but only a physical inspection by a qualified automotive engineer can identify previous damage, assess repair quality and establish the vehicle’s true condition.

Nik Ellis19 September 2026

industry-news

Repairable Doesn’t Mean It Should Be Repaired

If you give an engineer enough time, money and enthusiasm, most vehicles become repairable. The question is, should they actually be repaired in the first place? That decision, made early, can shape the whole claim.

Nik Ellis17 September 2026

expert-insight

Policing Rules, or Managing the Risk?

Road safety is excellent at detecting breaches, especially speed. This article asks whether we spend enough effort understanding why risky situations keep developing in the first place — and whether engineering the cause might prevent more collisions than simply recording the offence.

Nik Ellis16 September 2026

expert-insight

The Car Has Evolved. Has Driving?

Cars have transformed since Britain’s 70mph limit arrived in the 1960s. Driver training has evolved far less. We ask whether safer, smarter cars are masking a growing skills gap, and whether the next leap in road safety should focus more on the driver.

Nik Ellis16 September 2026

industry-news

Chinese Cars Are Winning the Sales Race But Can the Repair Industry Keep Up?

Chinese cars offer premium performance at aggressive prices, but sales are outpacing claims infrastructure. We examine repair methods, parts supply, assessment, total-loss risk and the implications for bodyshops, insurers and accident management:

Nik Ellis9 September 2026

company-news

Recruiting : Vehicle Damage Assessor

Laird is recruiting experienced Vehicle Damage Assessors who want to spend more time applying engineering judgement and less on admin. With AI-supported workflows, engineer-led decisions, salaries up to £60,000 and remote or hybrid working, it’s a more modern way to assess vehicles.

Lucia Rudzinski1 September 2026

expert-insight

Motorsport - the high-pressure development laboratory

Motorsport has long been a high-speed laboratory for road-car technology. From disc brakes and carbon fibre to paddle shifts, active suspension, ground effect and hybrid systems, racing innovations have repeatedly found their way onto the road.

Nik Ellis25 August 2026

technology

After hours. Still listening.

At Laird Assessors, we know that questions and concerns do not always arrive conveniently in normal office hours. That is why we have an after-hours AI call assistant, designed to make sure customers can still reach us when our team has gone home for the day.

Adam Sykes20 August 2026

expert-insight

Why Visual AI Still Falls Short on Accident Damage

VI and LLM estimating can be excellent at spotting visible damage, but vehicle damage assessment demands more. Hidden, structural and suspension damage is easily missed, making estimates incomplete, misleading and, in some cases, potentially dangerous.

Nik Ellis20 August 2026

industry-news

The 5 Minute Call that Changes the Direction of the Claim

Laird engineers are only a call away, helping clients triage claims, assess liability, spot questionable damage or exaggerated costs, and decide the best way forward, often before a formal instruction is even needed.

Lee Baty14 August 2026

company-news

Less Admin. Faster Claims. Better Connected

We save claims handlers time by removing duplicate data entry, extra logins and the need to constantly switch between systems. Our API connections allow instructions, updates, reports and assessment data to flow automatically between Laird and your claims platform.

Adam Sykes13 August 2026

industry-news

Estimating Support for Bodyshops

Laird provides flexible estimating support for bodyshops, from fully costed estimates to networked estimates, supplementary reports and third-party negotiation, helping repairers save time, increase capacity and keep repairs moving.

Laird Assessors13 August 2026

company-news

3 Years, 17+ National Award Recognitions, Powered by Our People

Since 2023, Laird Assessors has received more than 17 national industry award recognitions, celebrating everything from customer care and workplace culture to engineering expertise and innovation.

Nik Ellis12 August 2026

company-news

Every Report Has a Expert Human Behind It

Discover how Laird combines intelligent automation with experienced automotive engineers. Every report is fully traceable, transparently reviewed and signed off by a qualified professional.

Nik Ellis31 July 2026

industry-news

Laird's Response to the IMI's Understanding the UK Accident & Repair Workforce Report

The IMI's 2026 report highlights a growing skills shortage in the UK accident repair sector. Around 4,700 people leave the industry each year while only 3,000 join, resulting in a net loss of approximately 1,700 skilled workers annually.

Laird Assessors27 July 2026

company-news

More Choice. Same Independent Engineering.

Laird has expanded its estimating capabilities with the integration of GT Motive into their Swiftcase workflow, alongside Audatex and Glass's Repair Estimate.

Lee Baty23 July 2026

industry-news

Innovation After the Applause: What Happens Once the Awards Are Won?

Nik Ellis takes a look at the Insurance Times finalists that he helped judge last year, to see how the tech has helped them...

Nik Ellis21 July 2026

industry-news

Why Independence Matters in Vehicle Damage Assessments

Every claim involves competing commercial interests. Bodyshops understandably want to be paid fairly. Insurers need confidence they're paying only for work that's genuinely required. Policyholders deserve a safe, high-quality repair without unnecessary delays. This is the independent assessor's role

Laird Assessors21 July 2026

company-news

Why Transparency Matters More Than Speed In Claims

What is more frustrating for a policy-holder? Delays in repairs or not knowing what's going on?

Laird Assessors20 July 2026

industry-news

Something Fast Is Coming to the CHO

Laird is proud to be the headline sponsor of this year's CHO Networking Dinner on 15th October at Chesford Grange, and we're bringing something fast...

Laird Assessors20 July 2026

company-news

Project X-Ray: The Next Evolution of Vehicle Damage Assessing

Project X-Ray is evolving. Every vehicle Laird assesses helps make the next assessment smarter, capturing real engineering decisions, repair outcomes and hidden damage patterns. AI supports the process, but experienced engineers remain firmly in control of every report and decision.

Laird Assessors30 June 2026

company-news

AI Doesn't Write Our Opinions. Our Engineers Do.

Artificial intelligence has transformed how modern engineering businesses operate, but it has not replaced engineering judgement.

Nik Ellis29 June 2026

expert-insight

Total Loss Avoidance Schemes

With the percentage of total loss' rising our engineers work with bodyshops when a car is a borderline total loss, with our Total Loss Avoidance Scheme...

Laird Assessors23 June 2026

If AI Can Do the Heavy Lifting, What Should the Engineer Be Doing?

Traditional training prepares assessors for a profession that no longer exists. As technology takes over routine administration, the future belongs to engineers who can apply judgement, adapt continuously and thrive in a rapidly changing industry.

Nik Ellis22 June 2026

industry-news

New End of Life Vehicle Regulations: A Step Towards a Smarter Circular Economy

The latest ELV regulations signal a shift from vehicle disposal to vehicle intelligence. As modern vehicles become increasingly complex, the real challenge is no longer recycling materials, it's identifying, recovering and maximising the value of every component.

Laird Assessors16 June 2026

industry-news

When Car Manufacturers Become Insurers: Could Autonomous Vehicles Bypass the Insurance Industry?

Could car manufacturers become the new insurers? We explore how BYD's autonomous driving liability model could reshape UK motor insurance.

Nik Ellis15 June 2026

expert-insight

Valuing Significant Vehicle Collections for Divorce, Probate and Litigation

Expert guidance on valuing supercar, hypercar and classic car collections for probate, divorce proceedings, litigation and estate administration.

Laird Assessors15 June 2026

industry-news

Five Years On: Has The Official Injury Claim Portal Delivered on Its Promise?

The OIC promised simpler claims and lower premiums. Five years later, claimant uptake remains poor, costs are opaque, claims are slow, and motorists are still paying more, leaving many questioning whether the reform has delivered at all.

Nik Ellis4 June 2026

industry-news

Modern Cars, Old Training Gaps, Growing Risks

Modern vehicles demand far higher repair standards, yet the industry faces a growing shortage of skilled technicians. As EVs and safety systems become more complex, IMI TechSafe could play a vital role in ensuring repairs remain safe, professional and future ready.

Laird Assessors20 May 2026

technology

Laird are bringing predictive intelligence to Vehicle Damage Assessing

Laird are bringing predictive intelligence to Vehicle Damage Assessing to suggest potential hidden vehicle damage before strip down, helping reduce supplementaries, shorten repair times, improve estimate accuracy and remove unnecessary friction across the motor claims supply chain.

Laird Assessors15 May 2026

technology

Human Expertise in Claims

At Laird, technology and AI are not redefining the human role, they are enabling it to operate at its highest level.

Laird Assessors15 May 2026

expert-insight

Write-Off by Algorithm: The Hidden Cost (& risk) in Triage

A car’s fate is often guessed from a few photos. But image triage is a guess, not a diagnosis. The result? Repairable cars written off, hidden damage missed, costs spiralling. When decisions are this critical, “good enough” simply isn’t good enough.

Laird Assessors2 May 2026

industry-news

The Hidden Cost of Poor Triage: Lost Repairs, Rising Costs, Missed Opportunities

Most triage tools rely on simple automation or rigid matrices, often missing hidden damage or misclassifying borderline cases. This leads to unnecessary write-offs, rising repair costs, and lost opportunities. Laird’s layered approach combines AI and engineers to deliver accurate, decisions

Laird Assessors27 April 2026

expert-insight

Rerating of Repair Invoices in UK Motor Subrogation

Engineer-led rerating in action: translating discounted repair costs into defensible market values. Independent engineering ensures claims reflect true retail repair cost, not network pricing, underpinning fair and robust recovery.

Laird Assessors23 April 2026

technology

The Camera Never Lies. The Claimant Might.

As AI manipulation advances, image evidence must be treated as data, not fact. This piece examines metadata integrity, cryptographic provenance, and forensic techniques used to validate claims imagery in an increasingly synthetic risk environment.

Laird Assessors20 April 2026

company-news

Laird Assessors: Blending Technology with Human Care

Laird Assessors shortlisted for technology and customer care awards, showcasing how AI and human expertise combine to improve claims outcomes. Discover how Laird blends cutting-edge AI with human expertise to deliver better, more compassionate claims experience.

Laird Assessors30 March 2026

technology

Human-Guided AI in Vehicle Assessing

Human-guided AI in vehicle assessing, how Laird combines automation, AI, and expert judgement to deliver faster, more consistent, and scalable outcomes.

Nik Ellis24 March 2026

technology

What role should technology play in fraud prevention?

At Laird, we actively embrace a Human-in-the-Loop model, using AI to enhance consistency, flag anomalies, and surface risk signals, while ensuring experienced technical assessors remain accountable for judgement and outcomes.

Nik Ellis23 February 2026

company-news

Three Nominations, One Philosophy

Shortlisted for three Modern Claims Awards 2026, Laird is recognised for its people-first culture, Swiftcase-powered innovation and ongoing commitment to supporting and strengthening the claims industry.

Nik Ellis10 February 2026

company-news

Laird Assessors: 12 Months of Progress, Innovation & Insight

Looking back at how we've partnered with clients, embraced meaningful technology, and helped unlock value across the automotive claims ecosystem.

Nik Ellis23 December 2025

industry-opinion

Raise motorway speed limits but fix driver licensing to match

UK motorway speed limits were established in a different driving era. It's time for a comprehensive review that addresses both limits and licensing.

Nik Ellis16 December 2025

industry-analysis

State of the UK Body Repair Industry 2025 Report

Analysis of the ABP's annual industry snapshot examining the UK body repair sector conditions and seven critical trends reshaping the market.

Nik Ellis12 December 2025

technology

Hydrogen combustion engines - an EV alternative?

Examining hydrogen engines as a zero-emission alternative amid the complexities of electrification.

Nik Ellis10 December 2025

industry-news

ABP 2026: What the Industry Needs to Know

The ABP 2026 Guide takes effect January 1st, introducing significant changes to repair pricing across the automotive industry including increased labour rates and new assessment fees.

Nik Ellis9 December 2025

technology

Laird Launches Fully Automated Workflow Including HITL

Laird has upgraded its SwiftCase platform with a comprehensive automated workflow that processes vehicle assessments from initial instruction through to engineer-ready reports.

Nik Ellis28 November 2025

industry-analysis

How the Budget actually affects motorists, bodyshops & insurers

Analysis of the Autumn Budget 2025 impact on industry stakeholders across the motor sector.

Nik Ellis26 November 2025

industry-news

How the Autumn Budget Will Hit UK Motorists

A comprehensive analysis examining anticipated changes in the UK Autumn Budget affecting motorists, covering fuel duty, EV taxes, and insurance implications.

Nik Ellis22 November 2025

industry-opinion

The Diesel Deja Vu Behind Today's EV Incentive Collapse

Comparative analysis of EV incentive trends and historical parallels with diesel policy changes.

Nik Ellis17 November 2025

industry-analysis

Why 64% of Motor Claims Cost Is Now Repair Work

ABI data analysis showing significant shift in motor insurance claims structure towards repair costs.

Nik Ellis13 November 2025

industry-news

Is the UK car-insurance model about to be disrupted by OEMs?

Tesla's insurance venture in the US demonstrates a potential market shift. Multiple manufacturers are adopting dynamic pricing using integrated telematics systems.

Nik Ellis30 October 2025

technology

The Ethical Implications of AI in Claims

Exploring how artificial intelligence is transforming claims management while highlighting critical ethical considerations.

Nik Ellis24 October 2025

company-news

Streamlining Accident Damage Reports

How we're accelerating vehicle damage assessments for insurance claims, fleet management, and legal proceedings.

Nik Ellis15 October 2025

expert-insight

The Safety Paradox: Why Fewer Crashes Increase Repair Costs

Modern vehicle safety features paradoxically inflate repair expenses. UK annual ADAS-related repair costs exceed £2.9 billion with write-off rates climbing from 58% to 66%.

Nik Ellis21 August 2025

industry-opinion

Traditional Motor Assessing vs. Today's Technology

Why traditional motor assessment practices have become obsolete in the modern automotive industry.

Nik Ellis20 August 2025

industry-news

FCA Reveals Insurers' Double Standards with Undervalued Total-Losses

The Financial Conduct Authority has identified that twelve major insurers may have systematically underpaid customers on total-loss claims over approximately six years.

Nik Ellis19 August 2025

company-news

Investing in People: Our Engineers at Blackpool & Fylde University

Laird Assessors sent engineers to Blackpool and The Fylde College for specialized ADAS, vehicle damage assessment, and estimating training.

Laird Assessors18 July 2025

technology

Human Insight, AI Power

Director Nik Ellis discusses how artificial intelligence has transformed Laird Assessors' operations while maintaining human oversight throughout.

Nik Ellis18 July 2025

company-news

Triage Services - Rapid Decision-Making

Accelerating decision-making in accident management and insurance with immediate, accurate assessments.

Nik Ellis8 July 2025

company-news

Laird Nominated For Excellence in Technology

We've been shortlisted for the Excellence in Technology award at the British Insurance Technology Awards 2025.

Nik Ellis1 July 2025

company-news

Recruiting: Vehicle Damage Assessors (VDA)

Laird Assessors is recruiting Vehicle Damage Assessors to work from home, their Wirral office, or on a hybrid arrangement with salaries from £28k to £56k.

Laird Assessors12 June 2025

industry-analysis

ADAS: Safety Innovation or Insurance Inflation?

Examining the fundamental paradox in modern vehicle safety systems and their impact on repair costs.

Nik Ellis10 June 2025

technology

Assessing EVs: Why Expertise Matters

Why specialised expertise in electric vehicle assessment is becoming critical as EV adoption accelerates.

Nik Ellis6 June 2025

industry-news

Understanding the 2025 ABI Salvage Code Changes

The May 2025 ABI Code of Practice revision introduces significant updates for electric vehicles, megacasting technology, and enhanced categorisation guidance.

Laird Assessors29 May 2025

industry-analysis

Skilled Vehicle Damage Assessors

The evolving role of vehicle damage assessors in an increasingly complex automotive landscape.

Nik Ellis22 May 2025

technology

Humans & AI: The Power of a Symbiotic Relationship

How the combination of human expertise and artificial intelligence creates better outcomes in claims management.

Nik Ellis20 May 2025

technology

Spearheading the Future of Automotive Intelligence

Modern Insurance Magazine interviewed Laird MD Nik Ellis about the company's innovative system upgrades and leadership in automotive intelligence.

Nik Ellis13 May 2025

technology

Laird Enhances Car Valuations with AI-Powered Chatbot

Laird has unveiled a sophisticated AI-powered chatbot integrated into its Swiftcase platform with natural language processing and instantaneous vehicle valuations.

Nik Ellis13 May 2025

company-news

Laird's 25th Anniversary

This month marks a significant milestone for Laird Assessors: celebrating a quarter-century of service in the UK's automotive sector.

Laird Assessors8 May 2025

technology

Laird Unveils Powerful Next-Gen Automotive Intelligence

Laird has announced a comprehensive upgrade to its automotive intelligence offerings, delivering real-time, API-integrated data directly into clients' systems.

Nik Ellis7 May 2025

company-news

British Claims Awards Nomination

Laird Assessors has received a shortlisting for the Best Employer award at the British Claims Awards.

Laird Assessors21 April 2025

technology

Our Bodyshop Interaction Hub is now AI-powered

Laird has enhanced its Bodyshop Interaction Hub with artificial intelligence capabilities to improve vehicle claims processing.

Laird Assessors15 April 2025

company-news

Why Laird Is the Best Place to Work

Nik Ellis celebrates the company's nomination for Best Place to Work at the 2025 Modern Claims Awards.

Nik Ellis3 April 2025

expert-insight

The Dangers of Driving too Slowly

Examining the risks and dangers associated with driving too slowly on UK roads.

Laird Assessors1 April 2025

technology

From Linear Chain to AI-Powered Network

Nik Ellis discusses how artificial intelligence has transformed the traditional claims supply chain into an interconnected three-dimensional network.

Nik Ellis31 March 2025

industry-news

Budget Breakdown for British Drivers

A comprehensive breakdown of how the UK Budget affects British drivers and motorists.

Laird Assessors25 March 2025

company-news

Talking to the IAEA about training & development

Laird Assessors discusses engineer training and professional development with the Independent Automotive Experts Association.

Laird Assessors20 March 2025

company-news

Christmas 2025 Hours

Information about Laird Assessors' operating hours over the Christmas 2025 period.

Laird Assessors15 March 2025

company-news

Double Nominations!

Laird Assessors has earned two nominations for the Modern Claims Awards 2025: Supporting the Industry and Best Place to Work.

Laird Assessors6 March 2025

technology

Revolutionising the Supply Chain for a Seamless Future

Laird Assessors has developed an integrated technology platform that streamlines automotive supply chain operations through artificial intelligence.

Nik Ellis29 January 2025

company-news

Pioneering Tech & Innovation

Laird Assessors achieved significant industry recognition through a triple nomination at the Insurance Times Tech & Innovation Awards.

Laird Assessors8 October 2024

company-news

Nik Ellis wins Insurance Times Tech Champion

The 2024 Insurance Times Tech & Innovation Awards honored Nik Ellis as Technology Champion of the Year.

Laird Assessors20 September 2024

company-news

Laird Assessors Nominated for Excellence in AI Award

Laird Assessors has been nominated for Excellence in AI at a prestigious industry awards ceremony.

Laird Assessors22 March 2024

expert-insight

The Remarkable Influence of Motorsport Innovations on Everyday Road Cars

Racing technology consistently influences consumer vehicle development. Exploring how innovations from high-performance motorsport have been integrated into production automobiles.

Nik Ellis20 March 2024

technology

A Comprehensive Overview of our Smart Image App

Laird's intelligent image application is a cornerstone solution, revolutionising the landscape of claims management in the automotive sector.

Laird Assessors14 March 2024

company-news

Laird shortlisted for Best Workplace award

Laird Assessors has earned recognition as a finalist for a prestigious industry award acknowledging excellence in workplace culture.

Laird Assessors12 March 2024

technology

Streamlining the Claims Process

How Laird Assessors streamlines the vehicle claims process through technology integration and expert engineering.

Laird Assessors8 March 2024

technology

Laird's Image App & Supply Chain Automation

Laird's Image App enables automated vehicle damage capture and integrates with supply chain automation for efficient claims processing.

Laird Assessors5 March 2024

expert-insight

Diminution in Value Myths Dispelled

Diminution means reduced. When a vehicle has been in an accident and repaired, historic damage can reduce its market value. Dispelling common myths.

Laird Assessors4 March 2024

company-news

Laird Shortlisted for Two Legal Awards

Laird Assessors has earned shortlist positions in Supporting The Industry and Legal AI Supplier of the Year at the Access Legal Modern Law Awards.

Laird Assessors1 March 2024

technology

Beyond Reports with AI Assisted Supply Chain Support

The 2024 workflow streamlines vehicle accident handling for Accident Management Companies, Solicitors, and Fleets through advanced supply chain support.

Laird Assessors27 February 2024

technology

Total Loss Car Valuation Disputes

Vehicle owners frequently overestimate their car's worth. Laird offers an AI-powered chatbot that establishes pre-accident values before report completion.

Laird Assessors15 February 2024

technology

Laird Sign AI Code of Conduct in Claims

Laird Assessors has endorsed a voluntary code of conduct governing artificial intelligence use within the claims industry.

Nik Ellis13 February 2024

company-news

Highland Harmony

The Laird team's Scottish highland adventure for team building.

Laird Assessors12 February 2024

company-news

Laird's 2024 Ski Trip

Laird Assessors' annual ski trip brought the team together for team building and winter sports fun.

Laird Assessors5 February 2024

technology

Embracing AI Innovation: Laird's Tech Revolution in 2023

Laird adopted various AI technologies throughout 2023 and outlines their strategic vision for continued implementation in 2024.

Nik Ellis29 December 2023

technology

Laird Introduces AI-Powered Voicebot for 24/7 Support

Laird has launched an AI-powered voicebot designed to deliver round-the-clock customer service integrated into their Swiftcase platform.

Laird Assessors15 December 2023

technology

Smart Image Link Technology

Laird Assessors has unveiled an enhanced Smart Image Link system designed to revolutionize fleet and accident management support services.

Laird Assessors21 November 2023

technology

The Advantages of API

Laird Assessors outlines the key benefits of their API offering for business operations including automation, integration, and scalability.

Laird Assessors14 August 2023

company-news

Laird shortlisted for Best Use Of Technology

Laird Assessors has been shortlisted for Best Use of Technology at industry awards.

Laird Assessors15 January 2023

industry-news

Credit Hire Roundtable Forum

Laird Assessors participated in a credit hire roundtable forum discussing industry challenges and solutions.

Laird Assessors15 December 2022

technology

Repair Management Automation

Laird Assessors has introduced an automated repair management system designed for bodyshops, credit hire companies, insurers, and accident management organizations.

Nik Ellis6 December 2022

industry-news

Technology, Environment & Skills

Exploring the intersection of technology, environmental responsibility, and skills development in the automotive assessment industry.

Laird Assessors20 November 2022

company-news

Engineers Academy Update

An update on Laird's Engineers Academy programme for developing vehicle damage assessors.

Laird Assessors15 October 2022

company-news

Personal Injury Awards 2022 Finalist

Laird Assessors named as finalist at the Personal Injury Awards 2022.

Laird Assessors20 September 2022

expert-insight

The Smart Alternative to the Talent Crisis

How Laird addresses the industry talent crisis through innovative training and technology.

Laird Assessors15 August 2022

Stay Informed

Follow us for the latest industry insights, company news, and expert analysis on automotive claims and vehicle technology.

Get in Touch