Desktop Reports

Overview

Laird’s desktop reports provide independent engineering assessments from supplied photographs and documents. We guide drivers through image capture using a secure link, with no app to download. A qualified vehicle engineer reviews the evidence using recognised estimating systems and vehicle information. Reports are typically returned within 1–24 hours once sufficient information is available, with progress updates for your team. Where the evidence is insufficient or the damage requires closer examination, we recommend further information or a physical inspection. The service helps claims teams reduce chasing while retaining accountable engineering judgement.

Key Features

• Typical 1–24 hour report turnaround
• Discount for volume instructions
• Driver contacted directly within minutes of instruction
• Simple, guided smartphone image capture
• Assessment by experienced & qualified vehicle engineers
• Damage, repair methodology and cost assessment
• Live case progress and clear audit trail

Benefits

Common Use Cases