Triage (FNOL)
Triage at First Notification of Loss for rapid initial assessment and vehicle / claim routing.
Overview
Early review of incident information and vehicle images helps identify the appropriate next step, including further evidence, physical inspection or repair assessment. Image-based triage provides an initial engineering opinion within the limits of the evidence; it cannot confirm every safety-critical condition or replace an examination where one is required.
Key Features
- Vehicle damage triage
- Rapid initial assessment
- Intelligent claim routing
- Total loss identification
- Repair vs replace decisions
- Integration with client systems
Benefits
Faster claim processing
Reduced leakage
Efficient resource allocation
Improved customer experience
Common Use Cases
Insurance FNOL Triage processingFleet incident managementClaims triage operationsVolume claim handling
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