Who are we?

Established in 2000, Laird are an Expert Witness services firm supporting the Legal, Insurance & Motor Industries across the UK.  We have a fantastic reputation in the industry and are proud to say that the many of our customers have been with us since inception and many more since from word of mouth.  We understand the importance of providing an efficient and seamless customer journey for our clients and review our processes continually to ensure that we achieve and surpass expectation levels daily.

Instruct us with the click of a button via an API reducing administration time and improving accuracy.

Our main 3 departments – Automotive Experts, Language Experts & Photography Experts all work to the same quality internal processes and systems allowing for synergy across the business and the same first class customer service for all clients – no matter what service they instruct us on.

Feel free to browse our website to see the full range of our services, or call us for an initial chat and we can find the best service to suit your needs.

Find out more

“Efficient and professional service, Laird can even assist at short notice!”
(Ref: Christine Baty from the languages department)

David Inch Morgan Carter Solicitors

Oct 16th 2017



High quality engineers reports in a timely fashion

We have worked with Laird Assessors for years, they have always provided high quality engineers reports in a timely fashion. We’re always impressed with the communication we receive from anyone we’ve spoke to there. We would recommend Laird Assessors to anyone.

Jul 23rd 2016



Quick & Professional

Thanks for providing the report, we were really impressed

It was quick, professional, thorough and well-focused

I would definitely use again in future

Oct 29th 2015



SGI Legal LLP

Given our existing relationship with Laird and the impeccable service they offer it was without question that we extended our instructions to their new venture.  We have not been disappointed.  Service and quality meeting the usual Laird standard!

Jun 04th 2015



Berwicks Solicitors

Thank you for the locus and consistency report.   I was very pleased with the service provided & I will be continuing to use your services on a long term basis as I feel your services are 100% and I am satisfied with all the services provided.  We will continue to use your services in the future.

Apr 30th 2015



Fosters Lawyers

Very impressed with how quickly and efficiently this was dealt with.

Mar 27th 2015



Interpreter

I love working with Laird Assessors and I wish all interpreting and translation agencies were like them. Communication is outstanding, the team is very friendly and helpful, always ready to assist; I always enjoy emailing or speaking to them. Highly professional at the same time, offering a greatly appreciated level of service. Easy to invoice and never late with payments, they have definitely become my favourite clients and I always look forward to our next collaboration. Thank you Laird.

Mar 13th 2015



Goldsmith Williams

Mr X assisted with a translation at our offices this afternoon – he arrived well in advance of the appointed time, he  was a very nice gentleman, who put my client at ease and was very helpful and professional – I would be very happy to work again with him in the future.

Mar 04th 2015



Silverbeck Rymer Solicitors

This is the second time I have used this service and I have found it to be excellent. The Interpreters are very professional and it provides great assistance to me on files where language is a barrier. I have recommended the service to everyone in my department.

Feb 04th 2015



Stephensons Solicitors LLP

For the first time we have translated some of our website content into different languages. The translation service we received was efficient and timely and we have already seen increased traffic to our website from Europe as a result

Feb 04th 2015



Private Client

My case has now been amicably settled, and I have finally been awarded a full refund as the vehicle repairs exceeded the 50% threshold after another 6-weeks at the repair garage.

 

Many thanks to you both, and all at Laird, for the assistance and expertise to resolve this case.

Wishing you all the best.

 

Sep 03rd 2014



Nabi Solicitors

I would like to thank Laird for the support they have provided and the tremendous service levels which my Law practice has enjoyed for the past 4 years.

Jun 23rd 2014



Private Client

Just wanted to drop you a quick note to say thank you to you and your team .

XX accepted the contents of your report and I have been compensated for the incident.

Without the report and the expert guidance of Laird this would not have been possible.

A victory for the small man in the street.

Jun 03rd 2014



1 Law Solicitors

Given that we only contacted you about ½ hour after our client had initially contacted us about this claim and you managed to arrange the urgent inspection of the vehicle we are most grateful and impressed with this level of service and we wish to thank all involved there at Lairds.

May 28th 2014



Hayley has recently gone to great lengths to assist me professionally with my requirements in a friendly, efficient and above all calm manner even when it was obvious she was extremely busy with other tasking.

I think it important in this day and age to reward efficiency where it is deserved and to that end I very much thank Hayley for her assistance recently in less than ideal circumstances, well done!

May 28th 2014



JMP Solicitors

Thank you so much, you’ve been amazing and I will definitely be instructing again in the future.

May 23rd 2014



Edwards Hoyle Solicitors

Thank you very much for these statements. Must say we are very impressed with the quality and thank you for helping us out at short notice by providing a fast turnaround on these statements.

May 06th 2014



Carter Law

We have worked with Lairds since our firm was incepted. I would not hesitate in recommending their services. The reports are of a high quality and their service levels are excellent

May 02nd 2014



Tickle Hall Cross

I have been using Laird for years and have always found them to be efficient and the reports to be of a very high standard

May 02nd 2014



SGI Legal LLP

Extremely refreshing to deal with such an innovative business in the sector.  Professional at every level and well worthy of their status as ‘The Automotive Experts'.

Mar 08th 2014



Slater & Gordon

Nik Ellis and his team at Laird Assessors provide a thoroughly professional and expert service to our road traffic accident team. Their efficiency reflects positively upon the service we provide to our clients and their expertise means that their reports are accepted within the Industry as being fair and reasonable.

Feb 23rd 2014



True

“The client is at the heart of everything we do at TRUE Solicitors, and we demand the highest quality of service from our business partners. Laird Assessors consistently deliver high quality reports, on time, which is why we wouldn’t hesitate to recommend them.”

Feb 19th 2014



Scott Rees Solicitors

"We recommend our clients to use Laird Assessors as the service they provide is excellent. Their use of IT, leads to swift inspections, accurate reports and means no delay in assisting us to recover our clients damages so they can get back on the road."

Feb 18th 2014