New Year, New Role?

As we move into 2023, we are ending the year on a fantastic note.  We’re undergoing strong growth so we’re looking to recruit a superb Customer Service Assistant to join our already epic team. Our HQ is extending in line with our teams so you will be based in our fantastic brand new offices in Heswall. If you are looking for an exciting new role for the new year, look no further!

Here is a little about us:

Laird Assessors the UK’s leading & award winning independent vehicle experts serving the entire UK based in our head office in Heswall on the Wirral.

Working for a variety of clients across the motor industry, we’ve grown a pretty good reputation thanks to our brilliant teams. We work hard, play hard & get stuff done in a vibrant, energetic environment. We thrive on personal development, working together & of course, plenty of fun along the way.

We are a dog friendly office, enjoy rewarding our hard working staff with anything from team pizzas to seasonal get togethers driven by what our staff enjoy doing most.

We’re proud of our excellent, five star customer service & in particular going that extra mile. We believe everyone should love what they do, so we’re committed to investing in each other, inside & outside work.

Having a passion to evolve & develop ensures that we stay at the forefront of our rapidly changing industry.

The Role –

At the forefront of the company you’ll be the foundation between our clients and motor engineers. You will be liaising with Hire Car companies, Claims managers, Body-shops, Solicitors and Insurers to handle incoming enquiries and queries. We have fantastic teams on all levels to support, develop & train you, so don’t worry about experience, we’ll give you full training (as nobody does it like us anyway)  What we need from you is a great attitude, a willingness to learn & evolve and to get sh!7 done!  These are the key attributes that we value:

  • Keen to learn & develop
  • Great team player
  • Expert verbal & written communication skills
  • Professionalism
  • Attention to detail
  • Great organisational & multitasking Skills
  • Honesty & Integrity
  • Fun & friendly

Job Types: Full-time, Permanent with hybrid working following a successful probation.  37.5 hours per week, but completely flexible – you choose the start & finish times to suit your lifestyle.

Salary: £18,000.00-£22,000.00 per year


  • Casual dress
  • Company events
  • Cycle to work scheme
  • Free parking
  • Referral bonus programme
  • Dog friendly

Sound interesting?  Let’s chat here.

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