Stuart Ballantyne, formerly Claims Manager at Endsleigh, Head of Supply Chain at BNP Paribas Claims division, Head of Supply Chain at Direct Line and more recently at the helm of Direct Line Group’s High Net Worth insurance business has joined Chris Ashworth and his team at I Love Claims, the leading forum for claims professionals.
He joins just as I Love Claims branch out into the Home Claims world after 4 years of hugely successful conferences and networking events in the Motor Claims arena, with the first I Love Home Claims Conference planned for the 26th November.
On joining the team Ballantyne said, “After a lifetime working in and around claims it’s great to be joining such a professional and successful team genuinely dedicated to developing a more sustainable and customer focused claims world.
It’s a particularly opportune time to be giving a platform for home claims specialists as pricing and customer service becomes ever more important. The increase in aggregator involvement in the home world means insurers can no longer take Home Customers or claims for granted. It is definitely time for home!”
Chris Ashworth Chairman of ILC said “We are delighted to have Stuart on board. There are very few people in the Industry that have his range and quality of experience across the claims industry and who is universally liked and respected within insurer and supplier circles alike. He is the perfect fit for us as we launch our expansion plans and attracting someone of Stuart’s calibre is statement of our intent to offer a home claims event that is as valuable and successful as our motor claims conference.”
Ballantyne also runs a Corporate and Social Responsibility Consultancy, that earlier this year managed and supported the winning entry in the Post Magazine British Insurance Awards. He sees this as a great opportunity to bring together people from all parts of the claims world to drive value in their communities and in their businesses with ‘I Love Claims’ at the hub.
I Love Claims is a forum launched in 2010 for claims professionals. We have a simple goal of creating a claims world sustainable for all parties. We bring together all sectors of the UK insurance claims industry from Insurers and Brokers to Suppliers and Technology providers. We offer a unique blend of insight, innovation and communication underpinned by conferences, networking events and newsletters.