Following your request for feedback on the services provided, I can confirm that I was thoroughly impressed with your company, from the late booking being dealt with so swiftly by yourself and keeping me updated throughout, to the professional service provided by the actual translator Marina, who was polite, courteous and very patient with difficult clients.
Thank you very much for these statements. Must say we are very impressed with the quality and thank you for helping us out at short notice by providing a fast turnaround on these statements.
The interview with the claimant took in excess of three and a half hours ending at 2205 hrs. The claimant was a difficult person to interview. Throughout the time period, your interpreter acted calmly and professionally. I was very impressed with his attitude and dedication to the task in hand.