Customer Service Advisor

The Company

Laird Assessors the UK’s leading independent vehicle experts serving the entire UK based in our head office in Heswall on the Wirral.

Working for a varied mix of clients including accident management, insurance companies, solicitors & the motor trade where we’ve grown a pretty good reputation. We’ve even won a fair few awards along the way.  We work hard, play hard, get stuff done in a buzzy environment where people thrive on team play, personal development & a bit of fun along the way.

We’re proud of our excellent, five star customer service & in particular going that extra mile. We believe everyone should love what they do, so we’re committed to investing in each other, inside & outside work.

Having a passion to evolve & develop ensures that we stay at the forefront of our rapidly changing industry.

We have flexible hours, bonus schemes, training, pensions & personal development. Outside work we throw great parties & events, get involved in lots of great stuff (often for charity), have an annual ski trip, plus loads of random fun things.


Is this you?

With continued growth this year we’re recruiting people to support our engineers. The role is varied with a mix of customer service support, phone calls, data entry, liaising with colleagues. You will talking to engineers, garages, clients on a daily basis, in an environment the following skills will be required.

  • Competent computer skills – you must know your way around (full training will be given on our bespoke software)
  • Fast & accurate typing skills
  • Excellent communication skills both written and verbal
  • Good Organisational Skills

The ideal applicant will ideally but not necessary, boast a proven background and experience in 
Customer Service & have experience using computers.

The hours will be 37.5 per week Monday – Friday with flexible start / finish times

Job Type: Full-time, no dress-code, dog friendly offices.

Salary: £16,000.00 to £18,000.00 /year, plus bonus, pension, personal development & training & other benefits.

Please contact Lucia here along with your CV & a covering letter which grabs our attention.

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