Recruiting The Best We’ve always had a problem recruiting staff, mainly because we’re super fussy. One of our big selling points is our outstanding service, so the staff have to be something special. We’ve won plenty of customer service awards for Yes qualifications are handy, experience even more so, but by far & away ethos…
Desktop Vehicle Damage Assessments Desktop reports are common place now, sometimes called Virtual Reports, simply Desk or Remote Video Inspections. It’s a very quick & efficient way of providing a vehicle damage assessment report and has been adopted by insurance companies, accident management companies, the motor trade & over the last few years some of…
Nik Ellis Technological Progress Have you sat in a car built in the last twelve months? A world of difference from cars built at the turn of the last decade. Not only has steel been replaced with plastics, carbon fibre, ceramic, aluminium, ultra-high strength steels, but they now have a raft on incredible technology. From…
We’re offering our engineering services for free during this testing time. We provide damage vehicle triage, desk-top reporting, repair management & a range of bespoke products to ensure damaged vehicles are managed rapidly to ensure the shortest key-to-key, return to use time. Police, Ambulance & Fire Experience We have two decades experience dealing with…
Due to the recent government announcements in relation to COVID-19 Laird have implemented their technological based Business Continuity plan. Laird have employed remote workers almost since inception so have two decades experience of the best practices. With the aid of a bespoke cloud based operating software Swiftcase supported by Livepoint alongside a VOIP based telephony…
This month marks the 5 year Anniversary of one of our Engineers, Adam Philpotts. Here’s what Adam had to say about his time so far at Laird: The last five years has been utterly brilliant, I don’t feel like I’ve worked a day! I’ve learnt so much and really feel that I have developed as…
Nik Ellis explores the future of cars & travel in the UK Your Children’s World The year is 2031 and finally the age of the autonomous car is with us. Driveways, garages, streets are empty as self driving cars on demand arrive within minutes, cars-as-a-service. Only a few cars with steering wheels & pedals remain,…
Laird’s client booking portal launched Laird are delighted to announce the launch of their booking app, designed to augment their customer service. Customers can book their vehicle inspections 24/7 at their convenience, within seconds, via an interactive cloud-based portal, sent to them via a link in a text message. No downloading, just a simple few…
Laird Assessors launch next-gen web portal with extended functionality and greater speed than ever. We are delighted to announce our new upgraded portal has now launched aimed at making their clients, vehicle drivers, suppliers; indeed anyone with approved access to the case’s lives easier. Extended functionality creates a better user experience, which accessing Swiftcase directly…
Being positioned within the market as a leading supplier for some of the countries largest and most reputable Accident Management and Credit Hire Organisations we have taken a look back as to how this has been achieved. Utilising our bespoke IT infrastructure and learning and developing from long standing commercial relationships has allowed us to…