Inspect Report Support

The award-winning automotive experts

Laird Assessors are the UK’s premier independent automotive experts. We inspect over 3000 vehicles across the country every month with our own qualified, staff engineers.  Our customers experience a fast and efficient process with unrivalled customer service.   Our forensic evidence is used and trusted by Legal 500 Solicitors (Claimant, Defendant and Criminal), Insurance companies and Brokers, Motor Trade, Police Forces, Fleet Operators and Claims companies.  We also regularly compile reports for private clients.

Instruct us today

We Operate on Four Simple Service Standards

1 Contact your client / repairer within one hour of instruction to arrange an inspection

2 Physically examine the vehicle within 24 - 48 hours of locating the vehicle

3 Report sent back within 24 hours of inspecting the vehicle

4 If for any reason we cannot comply with the above we will inform you immediately

First Class Customer Service

  • Confirmation of receipt of instruction by email
  • Initial contact made within 1 hour of instruction
  • Van, Bike or Car inspection the same day, if not the following day, (at worst within 48 hours), once location is confirmed
  • Regular updates provided throughout the inspection process
  • Access to a secure online portal to view the progress of the inspection
  • Text reminders sent to clients to confirm inspection date
  • Full CPR compliant reports returned within 24 working hours of inspection
  • Comprehensive support services throughout the life of your case including Part 35 questions, Joint Reports, Court attendance
  • Expert oral evidence in Court

What We Do

We process your volume vehicle damage reports quickly & accurately

You want your client to be looked after following their accident. Our team of friendly and professional support staff do just that. We will liaise with your client to ensure their vehicle is inspected quickly by one of our own qualified Motor Engineers. We understand that you want an accurate report with the minimum amount of fuss to you and your client.  We process thousands of Accident Damage reports every month so you can rest assured that your case will be handled efficiently and smoothly.

Wherever your client is in the country whether it be London or Newcastle, our own staff Engineers will inspect within 24-48 hours following your instruction.

Following the inspection and review by our Quality Control department, you will receive your report within 24 hours.

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    “Efficient and professional service, Laird can even assist at short notice!”
    (Ref: Christine Baty from the languages department)

    David Inch Morgan Carter Solicitors

    Oct 16th 2017